Hotel Unknown Mérida | Mérida ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

559 Calle 53, Centro, Mérida, Mexico, 97000

Hotel Unknown features a restaurant, outdoor swimming pool, and a bar in Mérida. This 4-star hotel provides complimentary WiFi, air-conditioned rooms, and accessible facilities.

Rooms & Amenities

All rooms at Hotel Unknown come equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Additional features include a coffee machine, wardrobe, and a seating area.

Dining & Nearby Options

The hotel includes an on-site restaurant offering continental breakfast daily. Nearby eateries include Bistro Cultural Santiago and Maiz, Canela y Cilantro, both within 0.5 miles.

Leisure & Services

Hotel Unknown features a garden area and an outdoor swimming pool for leisure activities. Guests can take advantage of concierge services, free WiFi, and room service.

Location & Transportation

The nearest airport, Manuel Crescencio Rejón International, is located 6 miles from Hotel Unknown. Popular points of interest include the Municipal Palace of Merida and La Casa de Montejo, both within 1 miles.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

360 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Standard Double Room

Max:

4 persons

455 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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King Room

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Pool view

Shower

Private pool

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Mérida4000 ft

Airports

Manuel Crescencio Rejon International (MID) 4.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Serene Spa Experience

“During my stay, I had the opportunity to enjoy some relaxing massages at the on-site spa. The treatments were reasonably priced and provided a perfect way to unwind after exploring the city. The tranquil atmosphere of the spa added to the overall soothing experience.” view full review

Delicious On-Site Dining

“The hotel's restaurant exceeded my expectations with its fantastic food options. I particularly enjoyed the diverse menu, which included mouth-watering dishes from both Mexican and Italian cuisines. Each meal was carefully prepared, and I loved the ambiance while dining.” view full review

Private Pool Paradise

“Our room featured a lovely private pool that created a perfect little oasis for relaxation. It was an ideal spot to lounge and enjoy some peace and quiet, making our stay feel extra special. The decor and amenities in the room were both stylish and functional.” view full review

Comfortable Retreat

“The bedroom was beautifully decorated and offered a comfortable bed, ensuring a restful night's sleep. I appreciated the thoughtful touches like well-placed lighting and a cozy seating area that was perfect for enjoying morning coffee.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
Concierge desk
Pets allowed
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers

Services

Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV

Location

559 Calle 53, Centro, Mérida, Mexico, 97000

Map view

559 Calle 53, Centro, Mérida, Mexico, 97000

City landmarks

Square

Plaza Grande

4200 ft

Church

Merida Cathedral

4200 ft

Parks

MEJORADA Park

4200 ft

Museums

Casa de los Montejo

4200 ft

Public Building

Palacio de Gobierno del Estado de Yucatan

4200 ft

Calle 60 Entre 59 Y 57 Centro

Arquidiocesis de Yucatan A.R. Iglesia el Jesus

3400 ft

Parks

Santa Lucia Park

4200 ft

MeridaMexico

Paseo Montejo

1.1 mi

Square

Pasaje de la Revolucion

4200 ft

Parks

Parque de Santa Ana

1.1 mi

Calle 52 # 520 Entre 62 y 64

Fundacion de Artistas

2300 ft

Calle 62 #466 x 55

Museo de la Gastronomia Yucateca

2800 ft

Museums

Palacio Canton

1.1 mi

Gallery

Galeria Tataya

3300 ft

Gallery

Nahualli

3500 ft

Calle 62 S/N

Palacio Municipal

3700 ft

Museums

Palacio de la Musica

4200 ft

Calle 58 Entre C53 y C 55

Casa Pompidou

3500 ft

Esquina 55 x 64 # 470

La Casa de Donia Way

2200 ft

Gallery

La Sala Art & Design Gallery

3600 ft

Museums

Museo de Arte Contemporaneo

4200 ft

Museums

Anthropology and History Museum

1.1 mi

Gallery

Soho Galleries

3900 ft

Museums

Museum of the City of Merida

4700 ft

Zoo

Zoological Park of Centenario

4400 ft

Calle 67-a 529

San Juan Park

1.1 mi

Nearby

Market

Mercado de Santiago

1900 ft

Parks

Santiago Park

1900 ft

Libraries

Merida English Library

1900 ft

Restaurants

La Chaya Maya

3000 ft

Calle 55 x 60 y 62 Sucursal Centro

Cafe Montejo Merida

1700 ft

Calle 59 72 y 74. Centro. 584 Barrio de santiago

El Capricho Buffet

2000 ft

Calle 70 490-D Between Calle 57 & Calle 59

Ave Del Paraiso

2500 ft

Calle 13 # 86 Between 10 & 12

Lou's Fine Cuisine

2100 ft

Calle 55 # 522 X 66 y 64 centro

Lo Que Hay Cafe

2100 ft

Calle 55 #533 por 64 y 66 Hotel MedioMundo

Quiche & Cakes

2600 ft

Calle 47 # 521 between Calle 66 and Calle 68. Centro /Downtown

Patio 57

2800 ft

Calle 64 Por 57 Y 59 Cerca Del Hotel Castellano

Flamante Burgers & Friends

3200 ft

Calle 64 No. 403 X 47 Centro

La Fogatta

1700 ft

Calle 59 Suite 490 X 64 Centro Historico

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

8.0/10

Great

Rooms

7.8

Location

7.8

Service

7.2

Dining

6.0

Paul

United States of America, March 2025

7.4/10

I had a pleasant stay at Hotel Unknown, enjoying my spacious room with a king-size bed and a comfortable atmosphere. However, certain practical details, like the lack of a fridge and insufficient housekeeping, detracted from the overall experience.

Rooms

8.0

My room was surprisingly spacious with nice furnishings. The king-size bed was comfortable, and despite some cleanliness issues, I was pleased overall.

Service

8.0

The staff were friendly and welcoming, but it was challenging since they spoke only Spanish. Their helpfulness was great, though I felt they deserved better working conditions.

Location

8.0

The hotel is about a 15-20 minute walk from the city center, making it a quiet yet convenient spot. I felt safe walking around, even at night.

Dining

7.0

Breakfast options were basic and uninspired, lacking variety. There were even extra charges for coffee, which was disappointing.

Facilities

7.0

While the pool was small, it was clean and sufficient for winding down. However, the absence of a fridge in my room was a downside.

Daniel

United States of America, January 2025

6.2/10

I had a mostly enjoyable stay at Hotel Unknown, with a comfortable room and effective air conditioning during the hot weather. However, maintenance issues and noise from neighboring rooms affected my overall experience.

Rooms

8.0

The Standard King room was spacious and beautifully decorated, offering a comfortable bed and a refreshing private pool that I enjoyed at night. The AC worked exceptionally well, keeping the room nice and cool despite the scorching temperatures outside.

Service

7.0

The staff were generally kind and helpful, always offering to assist with taxi arrangements. However, the communication could be improved as some staff primarily spoke Spanish and it might have been more beneficial to have bilingual staff.

Location

7.0

The location was decent, about a 15-minute walk to the city center, but it felt a bit further out than I anticipated. The neighborhood was quiet and pleasant, making it a nice area to return to after exploring.

Dining

6.0

Breakfast was no longer included in a package, which was a slight disappointment. What was offered as an a la carte option was basic with limited choices. I would have appreciated more variety.

Facilities

7.0

I enjoyed the pool area, although it had some lighting issues that made it difficult to use at night. The room service could also be improved for a better overall experience.

Jason

United States of America, December 2024

5.8/10

I had a good stay overall, but some little details kept it from being great. The hotel has a lovely aesthetic and comfortable room, but I faced some service hiccups and minor cleanliness issues. It's a solid option if you're looking for a chill vibe and a good location, but be prepared for a few quirks.

Rooms

7.0

My Standard King room was spacious and decorated nicely, with a comfortable bed and good air conditioning. I did notice some cleanliness issues, though, like ants in the room, which can be expected during summer.

Service

6.0

The staff were super friendly and helpful, but there seemed to be communication barriers since not everyone spoke English. Some requests took longer to fulfill than I expected.

Location

8.0

The hotel is about a 15-minute walk from the city center, which I enjoyed. It felt safe even at night, and I loved being in a quieter neighborhood—perfect for relaxing after a day of exploring.

Dining

5.0

Breakfast wasn’t as great as I hoped, and I wish there were more options. It was basic and felt like an afterthought.

Facilities

6.0

The pool was small but clean and a nice spot to unwind. However, the lack of an outdoor furniture setup was a downside.

Augustus

United States of America, December 2024

6.8/10

I had a pleasant stay overall, with a comfortable room and friendly service. However, there were some maintenance issues and improvements needed in the dining options. The location was convenient, making it easy to explore the city. 🌟

Rooms

8.0

The Standard King room was spacious and exceptionally comfortable, with the bed being a highlight. The AC worked perfectly even in the intense heat, cooling the room effectively. Although the private pool was poorly maintained, the main pool area was enjoyable.

Service

7.0

The staff were generally friendly and helpful; however, I felt a disconnected vibe from some members. They swiftly addressed some of my concerns, like the door lock issue, but overall, I expected a bit more attentiveness.

Location

9.0

The hotel's location was fantastic. Just a 15-minute walk to the city center, it offered a peaceful retreat away from the hustle and bustle while still being close enough to enjoy local attractions.

Dining

6.0

Dining was a bit disappointing this time. Previously, I enjoyed breakfast included with my stay, but this time it wasn't offered, and the available options were quite basic and didn't meet my expectations.

Facilities

7.0

The facilities were decent, with room service and housekeeping available. However, the outdoor pool lighting was not adequate for evening swims and the pool cleanliness could have been better.

Margaret

United States of America, November 2024

6.4/10

I had a lovely stay at Hotel Unknown. The rooms were spacious and comfortable, providing a nice retreat after exploring Merida. However, I was disappointed with some issues like extra charges for coffee at breakfast and a persistent maintenance issue with the room lock. Overall, I could see myself returning despite these drawbacks. 😊

Rooms

8.0

The rooms are nice and roomy, and the beds are super comfortable. I really enjoyed having my own private pool to relax in after a long day.

Service

8.0

The staff were friendly and offered good recommendations for local dining. Everything was smooth aside from a few maintenance hiccups that needed addressing during my stay.

Location

7.0

Located on the edge of Merida's center, it was a bit further from the main sights than I expected. However, it was still a short walk away and away from the tourist hustle and bustle.

Dining

6.0

Breakfast options were quite basic and uninspiring, with extra charges for coffee. I appreciated that there was a restaurant nearby for alternate dining options.

Facilities

7.0

The beautiful garden with a pool was a highlight, providing a refreshing escape from the heat. Room service and housekeeping were satisfactory during my visit.

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Hotel Unknown Mérida, Mérida

About the Hotel

Rooms & Amenities

Dining & Nearby Options

Leisure & Services

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Media

Location

Reviews and Ratings