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From74US$ /night
Check-in
18Jan2026Select date
Check-out
19Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle 53 #559 B Y C, Por 74 Y 74 A Barrio De Santi, Merida, Mexico, 97000
-
Close to Santiago Park
Great
8.5
9.3
/10
5.0
4.2
/5

Hotel Unknown, a 4-star Merida hotel with an 8.4/10 Booking.com rating, features an outdoor swimming pool, a restaurant, and a bar. All rooms offer air conditioning, free WiFi, and modern amenities for a comfortable stay.

Rooms & Amenities

Accommodations at Hotel Unknown include 20 air-conditioned rooms equipped with flat-screen TVs, coffee machines, and seating areas. Each room has a private bathroom with complimentary toiletries, and select rooms feature patios or terraces.

Dining & Nearby Options

Dining options at Hotel Unknown include a restaurant that serves a free daily continental breakfast. Nearby restaurants such as Bistro Cultural Santiago and Maiz, Canela y Cilantro are within 0.5 km.

Leisure & Local Area

Hotel Unknown features a landscaped garden and an outdoor swimming pool for relaxation. Guests can access concierge services and enjoy local attractions such as Merida Cathedral and the Municipal Palace of Merida just 1 km from the hotel.

Services & Transportation

The property provides free WiFi throughout and room service for added convenience. Alighting at local bus stations offers easy access to the region's archaeological sites like Uxmal and Chichen Itza, located 12 minutes' walk away.

“Hotel Unknown presents a compelling option in Merida, particularly for those seeking a blend of historical charm and modern convenience. I found the thoughtful integration of amenities-like private patios and on-site spa services-genuinely appealing. It's a solid choice if you value a professionally managed, comfortable base close to the city's main attractions.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Garden
2 persons
360 sq. feet 
1 King-size bed
Shower
Coffee machine
Double Standard Garden
2 persons
455 sq. feet 
2 Double beds
Shower
Coffee machine
Standard King Private Pool
2 persons
380 sq. feet 
1 King-size bed
Shower
Private pool
Double Standard Private Pool
2 persons
410 sq. feet 
2 Double beds
Shower
Private pool
Click button to see more rooms
Show all rooms
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

At Hotel Unknown, dining unfolds as a delightful journey through Italian and Mexican flavors, each meal set in inviting ambiances that seamlessly blend tradition and modernity. Whether starting the day with breakfast or unwinding during cocktail hour, guests can relish diverse culinary experiences amidst a charming garden setting.
Hotel Unknown Merida Restaurant photo
Hotel Unknown Merida Restaurant photo

Unknown

Italian and Mexican
Ambiance
Warm and inviting, featuring both traditional and modern design elements that create a comfortable dining atmosphere.
Key Offerings
Savor classic Italian pastas and bold Mexican tacos, complemented by craft cocktails during the lively evening cocktail hour.
Reservation
Not needed
Open daily from 08:00 to 23:00 for breakfast, brunch, lunch, and cocktail hour.

Location

Calle 53 #559 B Y C, Por 74 Y 74 A Barrio De Santi, Merida, Mexico, 97000
Map view
Calle 53 #559 B Y C, Por 74 Y 74 A Barrio De Santi, Merida, Mexico, 97000
Nearby
Market
Mercado de Santiago
1900 ft
Park
Santiago Park
1900 ft
Library
Merida English Library
1900 ft
Restaurants
La Chaya Maya
3000 ft
Calle 55 x 60 y 62 Sucursal Centro
Cafe Montejo Merida
1700 ft
Calle 59 72 y 74. Centro. 584 Barrio de santiago
El Capricho Buffet
2000 ft
Calle 70 490-D Between Calle 57 & Calle 59
Ave Del Paraiso
2500 ft
Calle 13 # 86 Between 10 & 12
Lou's Fine Cuisine
2100 ft
Calle 55 # 522 X 66 y 64 centro
Lo Que Hay Cafe
2100 ft
Calle 55 #533 por 64 y 66 Hotel MedioMundo
Quiche & Cakes
2600 ft
Calle 47 # 521 between Calle 66 and Calle 68. Centro /Downtown
La Prospe del Xtup
2800 ft
59 530 Centro
Hermana Republica Centro
2400 ft
Calle 64 x 55 y 57 Col. Centro
La Casa de Frida
3100 ft
Calle 61 No. 526-A
Flamante Burgers & Friends
3200 ft
Calle 64 No. 403 X 47 Centro
La Fogatta
1700 ft
Calle 59 Suite 490 X 64 Centro Historico
Apoala Mexican Cuisine
3200 ft
Calle 60 471-2 X 55 Portales de Santa Lucía
Explore Merida
Explore Merida
Top Attractions
Activities
Dining
Entertainment
Plaza Grande
16 minutes' walk
Central square filled with beautiful colonial architecture, shops, and street performers, reflecting Merida's vibrant culture.
Cathedral of Merida
16 minutes' walk
One of the oldest cathedrals in the Americas, featuring stunning Baroque architecture and intricate altars that embody local history.
Casa de los Montejo
16 minutes' walk
Historical house showcasing Renaissance architecture, housing an exhibition on Merida's colonial past and local art.
Cenote Xkeken
10-minute drive
A natural swimming hole in a cavern offers a refreshing escape. Great for swimming, exploring, and relaxation.
Santiago Park
7 minutes' walk
A relaxing green space ideal for families, featuring playgrounds, walking paths, and food vendors.
La Chaya Maya
11 minutes' walk
Authentic Yucatecan cuisine in a cozy atmosphere, known for its traditional dishes like cochinita pibil.
Cafe Montejo Merida
6 minutes' walk
Charming café perfect for breakfast or brunch, serving local specialties and fresh coffee in a welcoming setting.
Palacio de la Musica
16 minutes' walk
Cultural venue hosting concerts, live music events, and dance performances, promoting the city's rich musical heritage.
Nahualli
15 minutes' walk
Art venue and café showcasing local artists, with periodic cultural nights featuring music, poetry, and more.

Getting around
City Centre
Merida15 min  ·  4000 ft
Airports
Manuel Crescencio Rejon International Airport (MID)11 min  ·  4.4 mi

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.5
8.5/10 based on 295 reviews
Paul
United States, March  2025
7.4/10

I had a pleasant stay at Hotel Unknown, enjoying my spacious room with a king-size bed and a comfortable atmosphere. However, certain practical details, like the lack of a fridge and insufficient housekeeping, detracted from the overall experience.

Rooms
8.0
My room was surprisingly spacious with nice furnishings. The king-size bed was comfortable, and despite some cleanliness issues, I was pleased overall.
Service
8.0
The staff were friendly and welcoming, but it was challenging since they spoke only Spanish. Their helpfulness was great, though I felt they deserved better working conditions.
Location
8.0
The hotel is about a 15-20 minute walk from the city center, making it a quiet yet convenient spot. I felt safe walking around, even at night.
Dining
7.0
Breakfast options were basic and uninspired, lacking variety. There were even extra charges for coffee, which was disappointing.
Facilities
7.0
While the pool was small, it was clean and sufficient for winding down. However, the absence of a fridge in my room was a downside.
Daniel
United States, January  2025
6.2/10

I had a mostly enjoyable stay at Hotel Unknown, with a comfortable room and effective air conditioning during the hot weather. However, maintenance issues and noise from neighboring rooms affected my overall experience.

Rooms
8.0
The Standard King room was spacious and beautifully decorated, offering a comfortable bed and a refreshing private pool that I enjoyed at night. The AC worked exceptionally well, keeping the room nice and cool despite the scorching temperatures outside.
Service
7.0
The staff were generally kind and helpful, always offering to assist with taxi arrangements. However, the communication could be improved as some staff primarily spoke Spanish and it might have been more beneficial to have bilingual staff.
Location
7.0
The location was decent, about a 15-minute walk to the city center, but it felt a bit further out than I anticipated. The neighborhood was quiet and pleasant, making it a nice area to return to after exploring.
Dining
6.0
Breakfast was no longer included in a package, which was a slight disappointment. What was offered as an a la carte option was basic with limited choices. I would have appreciated more variety.
Facilities
7.0
I enjoyed the pool area, although it had some lighting issues that made it difficult to use at night. The room service could also be improved for a better overall experience.
Jason
United States, December  2024
5.8/10

I had a good stay overall, but some little details kept it from being great. The hotel has a lovely aesthetic and comfortable room, but I faced some service hiccups and minor cleanliness issues. It's a solid option if you're looking for a chill vibe and a good location, but be prepared for a few quirks.

Rooms
7.0
My Standard King room was spacious and decorated nicely, with a comfortable bed and good air conditioning. I did notice some cleanliness issues, though, like ants in the room, which can be expected during summer.
Service
6.0
The staff were super friendly and helpful, but there seemed to be communication barriers since not everyone spoke English. Some requests took longer to fulfill than I expected.
Location
8.0
The hotel is about a 15-minute walk from the city center, which I enjoyed. It felt safe even at night, and I loved being in a quieter neighborhood-perfect for relaxing after a day of exploring.
Dining
5.0
Breakfast wasn't as great as I hoped, and I wish there were more options. It was basic and felt like an afterthought.
Facilities
6.0
The pool was small but clean and a nice spot to unwind. However, the lack of an outdoor furniture setup was a downside.
Augustus
United States, December  2024
6.8/10

I had a pleasant stay overall, with a comfortable room and friendly service. However, there were some maintenance issues and improvements needed in the dining options. The location was convenient, making it easy to explore the city. 🌟

Rooms
8.0
The Standard King room was spacious and exceptionally comfortable, with the bed being a highlight. The AC worked perfectly even in the intense heat, cooling the room effectively. Although the private pool was poorly maintained, the main pool area was enjoyable.
Service
7.0
The staff were generally friendly and helpful; however, I felt a disconnected vibe from some members. They swiftly addressed some of my concerns, like the door lock issue, but overall, I expected a bit more attentiveness.
Location
9.0
The hotel's location was fantastic. Just a 15-minute walk to the city center, it offered a peaceful retreat away from the hustle and bustle while still being close enough to enjoy local attractions.
Dining
6.0
Dining was a bit disappointing this time. Previously, I enjoyed breakfast included with my stay, but this time it wasn't offered, and the available options were quite basic and didn't meet my expectations.
Facilities
7.0
The facilities were decent, with room service and housekeeping available. However, the outdoor pool lighting was not adequate for evening swims and the pool cleanliness could have been better.
Margaret
United States, November  2024
6.4/10

I had a lovely stay at Hotel Unknown. The rooms were spacious and comfortable, providing a nice retreat after exploring Merida. However, I was disappointed with some issues like extra charges for coffee at breakfast and a persistent maintenance issue with the room lock. Overall, I could see myself returning despite these drawbacks. 😊

Rooms
8.0
The rooms are nice and roomy, and the beds are super comfortable. I really enjoyed having my own private pool to relax in after a long day.
Service
8.0
The staff were friendly and offered good recommendations for local dining. Everything was smooth aside from a few maintenance hiccups that needed addressing during my stay.
Location
7.0
Located on the edge of Merida's center, it was a bit further from the main sights than I expected. However, it was still a short walk away and away from the tourist hustle and bustle.
Dining
6.0
Breakfast options were quite basic and uninspiring, with extra charges for coffee. I appreciated that there was a restaurant nearby for alternate dining options.
Facilities
7.0
The beautiful garden with a pool was a highlight, providing a refreshing escape from the heat. Room service and housekeeping were satisfactory during my visit.
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Property information and rules
Check-in
from 15:00-20:00
Check-out
from 08:00-12:00
Internet
is available in for free.
Breakfast
The hotel Unknown provides visitors with a free full breakfast. 
Pets
Pets are allowed on request.
Number of rooms:
18
FAQs
About Hotel Unknown
What is the distance from Hotel Unknown to the nearest airport?
Hotel Unknown is 5 km from Manuel Crescencio Rejón International Airport.
How far is Hotel Unknown from the city center?
Hotel Unknown is less than 1 km from the city center.
What amenities does Hotel Unknown offer guests?
Hotel Unknown features free Wi-Fi, an outdoor swimming pool, a garden, a restaurant, and a bar.
What are the room features available at Hotel Unknown?
Rooms at Hotel Unknown include air conditioning, a coffee machine, a safety deposit box, a flat-screen TV, and a private bathroom with a shower.
What dining options are available at Hotel Unknown?
Hotel Unknown has an on-site restaurant serving a variety of Italian dishes and offers breakfast options including à la carte and continental selections.
What is the check-in and check-out policy at Hotel Unknown?
Check-in at Hotel Unknown is at 15:00 and check-out is by 12:00.
What are some nearby attractions to Hotel Unknown?
Nearby attractions include Merida Cathedral, Main Square, and La Mejorada Park, all located within 1 km.
What services does Hotel Unknown provide for guests?
Hotel Unknown offers concierge services, room service, and luggage storage.

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